Terms of Use

Acceptance of Terms: Welcome to SeoElla.com or “Ella” website (the “Site”). Ella provides its Site and services (collectively, the “Services”) to customers and visitors of this Site (“You,” “Your”) under these terms and its privacy policy. By accessing the Site or using the Services, You agree to and are bound by these terms of use and the associated privacy policy (collectively, the “Terms”). The Terms govern Your access to and use of Ella’s Services, including the Site, and any information, text, or materials uploaded, downloaded, or appearing on the Services (the “Content”). If You are an Ella customer, the Terms supplement Your current subscription agreement to the extent they do not conflict with that agreement. If You do not agree to the Terms, You must not access or use the Site. You may end Your agreement with Ella by deactivating your account and discontinuing Your use of the Services.

Ella reserves the right to update or revise the Terms at any time. These changes will not be retroactive. If we make any changes to the Terms, the new terms will be posted on the Site with an updated “last revised” date. The updated terms of use will govern each use of the Site from the date of update forward. Therefore, we encourage You to check the applicable Terms whenever You use the Site.

Access and Use of Site: Ella customers are granted access to the Site pursuant to the Terms and the current subscription agreement in effect. All other users are permitted access to this Site pursuant to the Terms and solely for the purpose of evaluating the desirability of becoming an Ella customer. Access to the Site is not authorized or permitted by actual or prospective competitors of Ella. You may not use the Site for any illegal or unauthorized purpose and shall not, in using the Site, violate any laws, including but not limited to intellectual property, tort, defamation, or other applicable laws.

Customer Accessible Portions of Site: Certain portions of the Site are accessible only via password to existing Ella customers. If You are not an Ella customer, You may not access or attempt to access these portions of the Site. If You open an account via an online registration process, You must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You will also choose a password and a username. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, You are entirely responsible for any and all activities that occur under Your account. You agree to notify Ella immediately of any unauthorized use of Your account or any other breach of security. Ella will not be liable for any loss that You may incur as a result of someone else using Your password or account, either with or without Your knowledge. However, You could be held liable for losses incurred by Ella or another party due to someone else using Your account or password.

Reservation of Rights: The Site is the intellectual property of Ella and/or its licensors. Functionality available through the Site is also patent-pending. All rights, title, and interest not expressly granted with respect to the Site are reserved. All content provided through the Site is provided on an ‘As Is’ and ‘As Available’ basis.

Links to Third-Party Sites: The Site may provide links to third-party websites. Ella is not responsible for third-party content, products, or services provided on or through such third-party websites, and You bear all risks associated with the access and use of such websites and third-party content, products, and services.

User-Provided Material: You retain Your rights to any content or material You submit, post, or display on or through the Site or Services. By submitting or displaying such content or material through the Services, You grant Ella and its affiliates and assignees a worldwide, non-exclusive, royalty-free, perpetual right to license (and sublicense) to use, copy, reproduce, process, publish, transmit, display, or distribute such content or materials in any medium, including without limitation, all blog comments and submitted media.

Exclusions and Terminations: Ella reserves the right to refuse You access to all or any Service(s), terminate accounts, or limit access to Services at its sole discretion, for no or any reason, including, but not limited to, if Ella reasonably believes: (a) You have violated any Terms; (b) You create a risk or possible legal exposure to Ella or its affiliates; (c) Your account has engaged in unlawful conduct; or (d) Your account should be removed due to prolonged inactivity or provision of Services to You is no longer commercially viable. Ella will make reasonable efforts to notify You of any such exclusion or termination. In any case, upon termination, Your license to use the Services shall terminate.

Indemnity: You agree to indemnify and hold harmless Ella, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, due to or arising out of any content or materials that You upload (via blog, contact form, dashboard, or otherwise), Your violation of the terms of use for the Site, or Your violation or infringement of any third-party rights.

Disclaimer: EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE, THE SITE, AND ALL CONTENT PROVIDED ON OR THROUGH THE SITE, ARE PROVIDED ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS. ELLA EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO THE SITE AND ALL CONTENT PROVIDED ON OR THROUGH THE SITE. ELLA MAKES NO WARRANTY THAT: (A) THE SITE OR CONTENT WILL MEET YOUR REQUIREMENTS; (B) THE SITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR ANY CONTENT PROVIDED ON OR THROUGH THE SITE WILL BE ACCURATE OR RELIABLE; (D) THE SERVICES WILL OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM, OR DATA; OR (E) THE QUALITY OF ANY CONTENT PURCHASED OR OBTAINED BY YOU ON OR THROUGH THE SITE WILL MEET YOUR EXPECTATIONS.

ANY CONTENT ACCESSED, DOWNLOADED, OR OTHERWISE OBTAINED ON OR THROUGH THE USE OF THE SITE IS USED AT YOUR OWN DISCRETION AND RISK. ELLA SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF CONTENT.

ELLA RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO, AND MONITOR THE USE OF, THE SITE AND CONTENT PROVIDED ON OR THROUGH THE SITE AT ANY TIME WITHOUT NOTICE.

Limitation of Liability: IN NO EVENT SHALL ELLA BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE SITE OR ANY CONTENT PROVIDED ON OR THROUGH THE SITE.

Exclusions and Limitations: SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE DISCLAIMER, EXCLUSION, OR LIMITATION OF CERTAIN LIABILITIES. TO THE EXTENT THAT THEY ARE HELD TO BE LEGALLY INVALID, DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS SET FORTH IN THESE TERMS OF USE, INCLUDING THOSE SET FORTH IN SECTIONS 9 AND 10, DO NOT APPLY AND ALL OTHER TERMS SHALL REMAIN IN FULL FORCE AND EFFECT.

Minors: This Site is not directed to minors, minors are not eligible to use the Site, and we ask that they do not submit any information to us. For the avoidance of doubt, only adults over the age of eighteen (18) are permitted to use the Site or access the Services.

Copyright/Trademark: Ella, SEO Ella, Ella AI, Ella AI for SEO, and the Ella logo are pending trademarks of Seode Global AB. Other names appearing on the Site may be trademarks of their respective owners. Accordingly, the Site, Services, and any trademarks, logos, domain names, software, distinctive brand features, or proprietary rights remain the exclusive property of Ella and/or the respective owners. Ella grants You a personal, worldwide, royalty-free, non-assignable, and nonexclusive license to use its Site and software in connection with its Services, in the manner permitted by these Terms.

Billing, Refund, and Cancellation Policies

14.a. On Ella Software: The member may cancel future charges by canceling their subscription in the ‘Billing’ tab. From there, click ‘Choose another plan’. Then click the ‘cancel your subscription’ button at the bottom of the screen.

After subscribing, the user will be billed per their plan amount and billed every 30 days thereafter until cancellation.

All payments are non-refundable. This means the initial payment is non-refundable after payment is completed and the membership is activated.

By signing up, you authorize Ella to bill you every 30 days in perpetuity until your subscription is canceled.

Users may cancel their subscription at any time. To cancel your subscription, please log in to Ella and click on the ‘Billing’ tab. From there, click ‘Choose another plan’. Then click the ‘cancel your subscription’ button at the bottom of the screen.

14.b. On Ella Services and Consulting: All sales of Ella Consulting and Services are 100% final and non-refundable. These will not be refunded under any circumstances.